Libro de Reclamaciones

Complaints Book

Virtual complaints book, in accordance with Peruvian consumer protection law (Ley N.º 29571).

This is the official complaints book required by Peruvian law. You can fill it in English; the registered complaint sheet is issued in Spanish and a copy is sent to your email.

Date15/11/2026

Company namePERUVIAN PATH CUSCO S.A.C.

RUC20611541580

AddressA.P.V. Altiva Canas, 08006 Cusco, Peru

1. Consumer details

Full name *

ID document type *

Document number *

Address *

Phone *

Email *

Parent or guardian (only if the consumer is a minor)

2. Product or service purchased

Type Service Product

Amount claimed

Description

3. Complaint details and request

Claim (Reclamo)Disagreement related to the products or services. Complaint (Queja)Disagreement not related to the products or services, or dissatisfaction with customer service.

Details *

Your request *

I declare that I am the holder of the service and I accept the content of this form, stating under sworn declaration that the facts described are true. I authorize the processing of my data in accordance with the privacy policy.

Filing a complaint does not prevent you from using other means of dispute resolution, nor is it a prerequisite for filing a complaint with INDECOPI. The provider must respond within a maximum of fifteen (15) business days. You will receive a copy of this sheet by email.